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Forums Forums OroCommerce QUERY packet error

This topic contains 2 replies, has 2 voices, and was last updated by  artelcreative 1 year, 1 month ago.

  • Creator
    Topic
  • #31739

    artelcreative
    Participant

    having run php app/console oro:install --env prod everything seems to install and when installation finishes
    I get the message:

    followed by

    How do I now resolve this?

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  • Author
    Replies
  • #31740

    Michael
    Participant

    Check the max_allowed_packet setting on you MySQL server and increase it if necessary (64 MB is probably the reasonable default nowadays, so set it to 64 MB if it is currently less than that).

    Also, if your MySQL is running on a separate machine, make sure there are no network connectivity issues, as this error can also be result of loosing connection to MySQL.

    #31741

    artelcreative
    Participant

    Thanks. I’d already increased max_allowed_packet so was surprised to see the error again. However, simply re-running the install command seems to have fixed this as there were no errors second time around.

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