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Forums Forums OroCRM NOT ABLE TO DELETE E- MAILS

This topic contains 2 replies, has 3 voices, and was last updated by  Mike Kudelya 7 years, 9 months ago.

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  • Creator
    Topic
  • #30419

    apurvaprakash
    Participant

    HOW WILL I DELETE E-MAILS FROM OROCRM?
    IT WAS TOLD THAT THIS FEATURE WILL BE INTEGRATED IN VERSION 1.9 BUT TILL 1.10 THIS FEATURE IS NOT INTEGRATED.
    PLEASE GIVE ME AN ALTERNATIVE SOLUTION.

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  • Author
    Replies
  • #30420

    Artem Liubeznyi
    Spectator

    Hi Apurva,

    We indeed have planned to release this feature within 1.9 version but had to reconsider our development plans and de-prioritize it in favor of other features. We apologize for the inconvenience, but please understand that this is the way Agile software is developed.

    I will ask our developers for an interim solution that you could implement to solve your problem. Thank you for your patience.

    #30421

    Mike Kudelya
    Participant

    Hi,

    I have a couple of workarounds.

    First solution: You can uncheck yours imap folders
    Second solution: You can uncheck your account by clicking on “Enable IMAP”

    After a while, cron will clean your emails in unchecked folders.

Viewing 2 replies - 1 through 2 (of 2 total)

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