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Forums OroCRM OroCRM – Installation/Technical Issues or Problems Synchronizer can't connect to server. Please contact your Administrator.

This topic contains 4 replies, has 2 voices, and was last updated by  michael1 1 year ago.

  • Creator
    Topic
  • #24831

    michael1
    Participant

    After fresh install of CRM Enterprise on Windows, receiving the following error message in the browser after I login:

    Synchronizer can’t connect to server. Please contact your Administrator.

    Also in Chrome Console:

    autobahn.js?version=51537e34:363 WebSocket connection to ‘ws://localhost:8080/’ failed: Error during WebSocket handshake: Unexpected response code: 500
    ab._construct @ autobahn.js?version=51537e34:363
    ab.Session @ autobahn.js?version=51537e34:405
    ab._connect @ autobahn.js?version=51537e34:958
    ab.connect @ autobahn.js?version=51537e34:1113
    connect @ oro.min.js?version=51537e34:1105
    s @ oro.min.js?version=51537e34:1105
    (anonymous) @ account:855
    execCb @ oro.min.js?version=51537e34:1087
    check @ oro.min.js?version=51537e34:1087
    (anonymous) @ oro.min.js?version=51537e34:1087
    (anonymous) @ oro.min.js?version=51537e34:1087
    (anonymous) @ oro.min.js?version=51537e34:1087
    each @ oro.min.js?version=51537e34:1087
    emit @ oro.min.js?version=51537e34:1087
    check @ oro.min.js?version=51537e34:1087
    (anonymous) @ oro.min.js?version=51537e34:1087
    (anonymous) @ oro.min.js?version=51537e34:1087
    (anonymous) @ oro.min.js?version=51537e34:1087
    each @ oro.min.js?version=51537e34:1087
    emit @ oro.min.js?version=51537e34:1087
    check @ oro.min.js?version=51537e34:1087
    enable @ oro.min.js?version=51537e34:1087
    init @ oro.min.js?version=51537e34:1087
    f @ oro.min.js?version=51537e34:1087
    completeLoad @ oro.min.js?version=51537e34:1087
    onScriptLoad @ oro.min.js?version=51537e34:1087

Viewing 4 replies - 1 through 4 (of 4 total)
  • Author
    Replies
  • #24832

    Mike Kudelya
    Moderator

    Hi

    Try to run clank server:

    #24833

    michael1
    Participant

    Thank you. What is the clank server used for? Do I need it for a Magento Integration? Why is it not included in the Installation Instructions?

    #24834

    Mike Kudelya
    Moderator

    Hi

    Installation instructions contain information about how to start clank server.

    For now we are using clank server to push to users information about grid changes and new emails. It is not necessary to start clank server for your magento integration.

    From README.md:

    Bundle adds support of websocket communications

    #24835

    michael1
    Participant

    Thanks. I was using these instructions which don’t mention clank: https://www.orocrm.com/documentation/index/current/book/installation

Viewing 4 replies - 1 through 4 (of 4 total)

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