Package Manager link causes error 500

After installing, I’m unable to go to package manager because it causes internal error 500.
The link for package manager looks odd: [URL]/web/install.php (other pages are [URL]/web/app.php/marketing-list/)
Its OroCRM 1.10.2 on CentOS 7.2 . I have cleared cache and also tried on new system. same issue. Is there any setting I’m missing? demo.orocrm.com has some similar issue( 404 error).

There is no additional info in HTTP log. The prod.log has:

[Sun Sep 11 10:06:23.408147 2016] [:error] [pid 14302:tid 140312110409472] [client 69.94.136.71:49707] PHP Fatal error: Uncaught Symfony\\Component\\DependencyInjection\\Exception\\ServiceNotFoundException: You have requested a non-existent service "doctrine.dbal.session_connection". Did you mean this: "doctrine.dbal.default_connection"? in /var/www/html/orocrm/vendor/symfony/symfony/src/Symfony/Component/DependencyInjection/Container.php:305\nStack trace:\n#0 /var/www/html/orocrm/app/cache/dist/prod/appProdProjectContainer.php(2785): Symfony\\Component\\DependencyInjection\\Container->get('doctrine.dbal.s...')\n#1 /var/www/html/orocrm/vendor/symfony/symfony/src/Symfony/Component/DependencyInjection/Container.php(314): appProdProjectContainer->getSession_Handler_PdoService()\n#2 /var/www/html/orocrm/app/cache/dist/prod/appProdProjectContainer.php(2824): Symfony\\Component\\DependencyInjection\\Container->get('session.handler...')\n#3 /var/www/html/orocrm/vendor/symfony/symfony/src/Symfony/Component/DependencyInjection/Container.php(314): appProdProjectContainer->getSession_Storage_NativeService()\n#4 /var/www/html/orocrm/app/cache/dist/prod/a in /var/www/html/orocrm/vendor/symfony/symfony/src/Symfony/Component/DependencyInjection/Container.php on line 305, referer: https://*.com/orocrm/web/calendar/event

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[Sun Sep 11 10:06:23.408147 2016] [:error] [pid 14302:tid 140312110409472] [client 69.94.136.71:49707] PHP Fatal error:  Uncaught Symfony\\Component\\DependencyInjection\\Exception\\ServiceNotFoundException: You have requested a non-existent service "doctrine.dbal.session_connection". Did you mean this: "doctrine.dbal.default_connection"? in /var/www/html/orocrm/vendor/symfony/symfony/src/Symfony/Component/DependencyInjection/Container.php:305\nStack trace:\n#0 /var/www/html/orocrm/app/cache/dist/prod/appProdProjectContainer.php(2785): Symfony\\Component\\DependencyInjection\\Container->get('doctrine.dbal.s...')\n#1 /var/www/html/orocrm/vendor/symfony/symfony/src/Symfony/Component/DependencyInjection/Container.php(314): appProdProjectContainer->getSession_Handler_PdoService()\n#2 /var/www/html/orocrm/app/cache/dist/prod/appProdProjectContainer.php(2824): Symfony\\Component\\DependencyInjection\\Container->get('session.handler...')\n#3 /var/www/html/orocrm/vendor/symfony/symfony/src/Symfony/Component/DependencyInjection/Container.php(314): appProdProjectContainer->getSession_Storage_NativeService()\n#4 /var/www/html/orocrm/app/cache/dist/prod/a in /var/www/html/orocrm/vendor/symfony/symfony/src/Symfony/Component/DependencyInjection/Container.php on line 305, referer: https://*.com/orocrm/web/calendar/event

Topic

[kirankParticipant]

Requesting any input here.

[Mike KudelyaParticipant]

Hi,

I have installed 1.10.2 and run [url]/install.php, page is loaded without errors.
Your error maybe appear because cache is trying get nonexistent service.
How did you clear cache? Try completely delete app/cache/dev and app/cache/prod
Is your web root on root application directory? Please change it to [app root]/web

[kirankParticipant]

I’ve tried this as well as clean install. This is also seen in http://demo.orocrm.com/desktop/install.php/login

[Mike KudelyaParticipant]

Hi

I think http://demo.orocrm.com/desktop/install.php file manually deleted to ensure security.
Let me understand, you cloned new 1.10.2 version of orocrm, without cache directories, installed it, go to /install.php and get 500 error with errors which you wrote above in prod.log, right ?

[Author]

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