Issue in production environment / Component not loading

Hi everyone !

I’m working on a fork of OROCRM that fits the need of my company. However, we have some issues and I think
you can help us.

We have an “Activity feed” part for each Account where we can see notes, calls, emails,… related to the
account. This is a part of OroCRMAccountBundle.
Our issue is that everything is working perfectly on dev mode but not in production. When we are in
production, we have absolutely no trace of the activity (buttons aren’t appearing , notes and calls neither,
“Activity” section neither…). We already checked and it’s not the debug mode of symfony that is
interfering.

Unfortunately, the dev team that developed our fork of OroCRM is not reachable/available, that’s why I’m
hoping that the community can help me :)

Here is our config_dev.yml and config_prod.yml :

YAML

###config_dev.yml imports: - { resource: config.yml } framework: router: { resource: "%kernel.root_dir%/config/routing_dev.yml" } profiler: { only_exceptions: false } web_profiler: toolbar: true intercept_redirects: false monolog: handlers: main: type: stream path: "%kernel.logs_dir%/%kernel.environment%.log" level: debug firephp: type: firephp level: info twig: base_template_class: Oro\Bundle\UIBundle\Twig\Template oro_assetic: css_debug: ~ css_debug_all: false

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###config_dev.yml imports:     - { resource: config.yml }   framework:     router:   { resource: "%kernel.root_dir%/config/routing_dev.yml" }     profiler: { only_exceptions: false }   web_profiler:     toolbar: true     intercept_redirects: false   monolog:     handlers:         main:             type:  stream             path:  "%kernel.logs_dir%/%kernel.environment%.log"             level: debug         firephp:             type:  firephp             level: info twig:     base_template_class: Oro\Bundle\UIBundle\Twig\Template   oro_assetic:     css_debug:      ~     css_debug_all:  false

YAML

###config_prod.yml imports: - { resource: config.yml } #doctrine: # orm: # metadata_cache_driver: apc # result_cache_driver: apc # query_cache_driver: apc monolog: handlers: main: type: fingers_crossed action_level: error handler: nested buffer_size: 5000 nested: type: stream path: "%kernel.logs_dir%/%kernel.environment%.log" level: debug

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###config_prod.yml imports:     - { resource: config.yml }   #doctrine: #    orm: #        metadata_cache_driver: apc #        result_cache_driver: apc #        query_cache_driver: apc   monolog:     handlers:         main:             type:         fingers_crossed             action_level: error             handler:      nested             buffer_size:  5000         nested:             type:  stream             path:  "%kernel.logs_dir%/%kernel.environment%.log"             level: debug

I don’t see anything that could affect the behaviour of the account page depending on the environment.
I put you below the datagrid.yml and the twig template that we are using. It’s the template for a “More actions” button (add a note, a call…). It’s this button (and also other stuff of the CRM related to the activity) that disappear on production.

app/Resources/OroCRMAccountBundle/config/datagrid.yml :

YAML

datagrid: (...) accounts-grid: (...) mass_actions: task: type: ajax frontend_type: task-mass handler: none entity_name: %orocrm_account.account.entity.class% data_identifier: a.id label: orocrm.task.add_entity icon: tasks notification: type: ajax frontend_type: notification-mass handler: none entity_name: %orocrm_account.account.entity.class% data_identifier: a.id label: orocrm.notification.send icon: flag

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datagrid:     (...)     accounts-grid:         (...)         mass_actions:             task:                 type: ajax                 frontend_type: task-mass                 handler: none                 entity_name: %orocrm_account.account.entity.class%                 data_identifier: a.id                 label: orocrm.task.add_entity                 icon: tasks             notification:                 type: ajax                 frontend_type: notification-mass                 handler: none                 entity_name: %orocrm_account.account.entity.class%                 data_identifier: a.id                 label: orocrm.notification.send                 icon: flag

And here is the twig template :

PHP

{% block moreMassActions %} <div class="btn-group"> <a href="#" rel="nofollow"> More actions <span class="caret"></span> </a> <ul class="dropdown-menu"> <!-- <script> $('.ui-dialog form .control-group:first').prepend('<div class="control-group"><label class="control-label">Ids</label><div class="controls"><input type="text" name="orocrm_task[ids]" value="1,2,3" disabled /></div></div>'); </script> --> {{ UI.clientLink({ 'dataUrl': '/task/create?entityClass=OroCRM_Bundle_AccountBundle_Entity_Account&entityId=1&_action=activity', 'aCss': 'no-hash', 'iCss': 'icon-tasks', 'label': 'orocrm.task.add_entity'|trans, 'title': 'orocrm.task.add_entity.title'|trans, 'widget' : { 'type' : 'dialog', 'multiple' : false, 'refresh-widget-alias': 'activity-list-widget', 'options' : { 'alias': 'task-dialog', 'dialogOptions' : { 'title' : 'orocrm.task.add_entity'|trans, 'allowMaximize': true, 'allowMinimize': true, 'dblclick': 'maximize', 'maximizedHeightDecreaseBy': 'minimize-bar', 'width': 1000 } } } }) }} {{ UI.clientLink({ 'dataUrl': '/notes/create/OroCRM_Bundle_AccountBundle_Entity_Account/1', 'aCss': 'no-hash', 'iCss': 'icon-comment-alt', 'label': 'oro.note.action.add'|trans, 'widget': { 'type': 'dialog', 'multiple': false, 'refresh-widget-alias': 'activity-list-widget', 'options': { 'alias': 'note-dialog', 'dialogOptions': { 'title': 'oro.note.action.add'|trans, 'allowMaximize': true, 'allowMinimize': true, 'dblclick': 'maximize', 'maximizedHeightDecreaseBy': 'minimize-bar', 'width': 1000 } } } }) }} </div> {% endblock %}

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{% block moreMassActions %} <div class="btn-group">     <a href="#" rel="nofollow">         More actions         <span class="caret"></span>     </a>     <ul class="dropdown-menu">                      <!-- <script>               $('.ui-dialog form .control-group:first').prepend('<div class="control-group"><label class="control-label">Ids</label><div class="controls"><input type="text" name="orocrm_task[ids]" value="1,2,3" disabled /></div></div>');             </script> -->             {{ UI.clientLink({                 'dataUrl': '/task/create?entityClass=OroCRM_Bundle_AccountBundle_Entity_Account&entityId=1&_action=activity',                 'aCss': 'no-hash',                 'iCss': 'icon-tasks',                 'label': 'orocrm.task.add_entity'|trans,                 'title': 'orocrm.task.add_entity.title'|trans,                 'widget' : {                     'type' : 'dialog',                     'multiple' : false,                     'refresh-widget-alias': 'activity-list-widget',                     'options' : {                         'alias': 'task-dialog',                         'dialogOptions' : {                             'title' : 'orocrm.task.add_entity'|trans,                             'allowMaximize': true,                             'allowMinimize': true,                             'dblclick': 'maximize',                             'maximizedHeightDecreaseBy': 'minimize-bar',                             'width': 1000                         }                     }                 }               }) }}                               {{ UI.clientLink({                 'dataUrl': '/notes/create/OroCRM_Bundle_AccountBundle_Entity_Account/1',                 'aCss': 'no-hash',                 'iCss': 'icon-comment-alt',                 'label': 'oro.note.action.add'|trans,                 'widget': {                     'type': 'dialog',                     'multiple': false,                     'refresh-widget-alias': 'activity-list-widget',                     'options': {                         'alias': 'note-dialog',                         'dialogOptions': {                             'title': 'oro.note.action.add'|trans,                             'allowMaximize': true,                             'allowMinimize': true,                             'dblclick': 'maximize',                             'maximizedHeightDecreaseBy': 'minimize-bar',                             'width': 1000                         }                     }                 }             }) }}               </div> {% endblock %}

Topic

[Alex RudenkoParticipant]

Hi, Caunil

Thank you for submitting your request. We will investigate the mentioned above case and keep you informed. Have a nice day!

Regards,
Alex

[Hryhorii HrebiniukParticipant]

Hello, Caunil

I would like to check the kind of frontend issue. Is it JS related or something in twig templates.

1. For a product mode, built js resource is used. Did you run “app/console oro:requirejs:build” command to rebuild JS? Is there any building error in a terminal? Is there any runtime JS error in a browser console?

2. Does the moreMassActions block take a part in page rendering? Do you see any part of that HTML on the page in product mode? Is that markup presented on the page in dev mode?

[caunilParticipant]

Hello,

Thanks for taking the time to look at this. To answer your questions :

1. Yes, we are running this command after the installation. To be more precise, here is our “post-install script”.

Shell

composer install --no-interaction --prefer-dist php app/console oro:navigation:init php app/console fos:js-routing:dump --target="web/js/routes.js" php app/console oro:localization:dump php app/console oro:assets:install --symlink php app/console assetic:dump php app/console oro:translation:dump php app/console oro:requirejs:build

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composer install --no-interaction --prefer-dist php app/console oro:navigation:init php app/console fos:js-routing:dump --target="web/js/routes.js" php app/console oro:localization:dump php app/console oro:assets:install --symlink php app/console assetic:dump php app/console oro:translation:dump php app/console oro:requirejs:build

No errors are reported when we run those commands.

2. In production mode, we have absolutely no comments/block about the activity feed or the moreMassActions. In dev mode, we have :

XHTML

<!-- Start Template: OroUIBundle::buttons.html.twig --> (some HTML code) (...) (...) (...) <!-- End Template: OroUIBundle::buttons.html.twig -->

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<!-- Start Template: OroUIBundle::buttons.html.twig --> (some HTML code) (...) (...) (...) <!-- End Template: OroUIBundle::buttons.html.twig -->

[Hryhorii HrebiniukParticipant]

Hello, Caunil

In OroCRM no such block as “{% block moreMassActions %}”. So it is hard for me to say why it is included in dev mode and in prod it isn’t. Try to trace stack of templates.

I’ll explain how it works in OroCRM, it might help you investigating your issue.

There’s template that renders dropdown with actions list OroUIBundle::buttons.html.twig. The template is included in page over placeholder:

YAML

# src/Oro/Bundle/UIBundle/Resources/config/placeholders.yml placeholders: # ... view_navButtons_after: items: view_buttons: order: 200 # ... items: # ... view_buttons: template: OroUIBundle::buttons.html.twig applicable: "@oro_ui.widget_provider.view_actions->supports($entity$)" data: "@oro_ui.widget_provider.view_actions->getWidgets($entity$)" # ...

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# src/Oro/Bundle/UIBundle/Resources/config/placeholders.yml placeholders:     # ...     view_navButtons_after:         items:             view_buttons:                 order: 200     # ...   items:     # ...     view_buttons:         template: OroUIBundle::buttons.html.twig         applicable: "@oro_ui.widget_provider.view_actions->supports($entity$)"         data: "@oro_ui.widget_provider.view_actions->getWidgets($entity$)"     # ...

GroupingChainWidgetProvider has to methods that is used to check if the placeholder have to be rendered and what data it have to use.

Hope it will help.

[caunilParticipant]

Hello Hryhorii,

I investigated a lot on this and it seems that my issue is somewhere else. We are using the ActivityBundle of ORO and according to the readme, we should put an annotation to our entity so that the activity list can be shown :

PHP

#oro/platform/src/Oro/Bundle/ActivityListBundle/README.md Show widget and it button on specific page (view/edit) ---------------------------------------- To show a widget and it button on specific pages you should set entity annotation. Widget can be displayed on <code>view</code> and/or <code>update</code> pages. Allowed values see in <code>\Oro\Bundle\ActivityBundle\EntityConfig\ActivityScope</code> e.g.: </code>` /** ... * @Config( * defaultValues={ * ... * "activity"={ * "show_on_page"="\Oro\Bundle\ActivityBundle\EntityConfig\ActivityScope::UPDATE_PAGE" * } * ... * } * ) */ class AccountUserRole extends AbstractRole { ... } </pre> So I tried to do so with our Account Entity : <pre class="lang:php decode:true " > /** * @ORM\Entity() * @ORM\Table(name="orocrm_account", indexes={@ORM\Index(name="account_name_idx", columns={"name"})}) * @ORM\HasLifecycleCallbacks() * @Oro\Loggable * @Config( * routeName="orocrm_account_index", * routeView="orocrm_account_view", * defaultValues={ * "entity"={ * "icon"="icon-suitcase", * "context-grid"="accounts-for-context-grid" * }, * "ownership"={ * "owner_type"="USER", * "owner_field_name"="owner", * "owner_column_name"="user_owner_id", * "organization_field_name"="organization", * "organization_column_name"="organization_id" * }, * "activity"={ * "show_on_page"="\Oro\Bundle\ActivityBundle\EntityConfig\ActivityScope::VIEW_PAGE" * }, * "security"={ * "type"="ACL", * "group_name"="" * }, * "merge"={ * "enable"=true * }, * "form"={ * "form_type"="orocrm_account_select", * "grid_name"="accounts-select-grid", * }, * "dataaudit"={ * "auditable"=true * } * } * ) */ class Account extends ExtendAccount implements Taggable, EmailHolderInterface </pre> Then I reinstalled everything without any errors : <pre class="lang:sh decode:true " >composer install --no-interaction --prefer-dist php app/console oro:navigation:init php app/console fos:js-routing:dump --target="web/js/routes.js" php app/console oro:localization:dump php app/console oro:assets:install --symlink php app/console assetic:dump php app/console oro:translation:dump php app/console oro:requirejs:build php app/console oro:install </pre> But the issue is still the same. If I'm in dev mode, the activity list will be shown but not in prod env. I finally find the method 'isAllowedInPage' in /home/lucain/dev/matchpint/matchpint-b2b/vendor/oro/platform/src/Oro/Bundle/ActivityListBundle/Placeholder/PlaceholderFilter.php (which tells if the activity list can be shown based on the account entity given in parameter). I did a var_dump of my entity and the value 'show_on_page' is indeed only set when I'm in the dev environment : <img src="https://drive.google.com/file/d/0B9aFU43uq5ykSTI4ajhzbVlEOG8/view?usp=sharing" alt="Dev environment" /> <img src="https://drive.google.com/file/d/0B9aFU43uq5ykellycUhBZW5jN1E/view?usp=sharing" alt="Prod environment" /> I'm now sure that this is my issue because if I set this method to return true all the time, the Account page works perfectly for us. I now just need to know how to set properly the property "show_on_page". If you need any further detail from another file, please tell me. Best regards, Caunil.

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#oro/platform/src/Oro/Bundle/ActivityListBundle/README.md   Show widget and it button on specific page (view/edit) ---------------------------------------- To show a widget and it button on specific pages you should set entity annotation. Widget can be displayed on <code>view</code> and/or <code>update</code> pages. Allowed values see in <code>\Oro\Bundle\ActivityBundle\EntityConfig\ActivityScope</code> e.g.: </code>` /** ... * @Config( *      defaultValues={ *          ... *          "activity"={ *              "show_on_page"="\Oro\Bundle\ActivityBundle\EntityConfig\ActivityScope::UPDATE_PAGE" *          } *          ... *      } * ) */ class AccountUserRole extends AbstractRole { ... } </pre>   So I tried to do so with our Account Entity :   <pre class="lang:php decode:true " > /** * @ORM\Entity() * @ORM\Table(name="orocrm_account", indexes={@ORM\Index(name="account_name_idx", columns={"name"})}) * @ORM\HasLifecycleCallbacks() * @Oro\Loggable * @Config( *      routeName="orocrm_account_index", *      routeView="orocrm_account_view", *      defaultValues={ *          "entity"={ *              "icon"="icon-suitcase", *              "context-grid"="accounts-for-context-grid" *          }, *          "ownership"={ *              "owner_type"="USER", *              "owner_field_name"="owner", *              "owner_column_name"="user_owner_id", *              "organization_field_name"="organization", *              "organization_column_name"="organization_id" *          }, *          "activity"={ *              "show_on_page"="\Oro\Bundle\ActivityBundle\EntityConfig\ActivityScope::VIEW_PAGE" *          }, *          "security"={ *              "type"="ACL", *              "group_name"="" *          }, *          "merge"={ *              "enable"=true *          }, *          "form"={ *              "form_type"="orocrm_account_select", *              "grid_name"="accounts-select-grid", *          }, *          "dataaudit"={ *              "auditable"=true *          } *      } * ) */ class Account extends ExtendAccount implements Taggable, EmailHolderInterface </pre>   Then I reinstalled everything without any errors :   <pre class="lang:sh decode:true " >composer install --no-interaction --prefer-dist php app/console oro:navigation:init php app/console fos:js-routing:dump --target="web/js/routes.js" php app/console oro:localization:dump php app/console oro:assets:install --symlink php app/console assetic:dump php app/console oro:translation:dump php app/console oro:requirejs:build   php app/console oro:install </pre>   But the issue is still the same. If I'm in dev mode, the activity list will be shown but not in prod env. I finally find the method 'isAllowedInPage' in /home/lucain/dev/matchpint/matchpint-b2b/vendor/oro/platform/src/Oro/Bundle/ActivityListBundle/Placeholder/PlaceholderFilter.php (which tells if the activity list can be shown based on the account entity given in parameter). I did a var_dump of my entity and the value 'show_on_page' is indeed only set when I'm in the dev environment :   <img src="https://drive.google.com/file/d/0B9aFU43uq5ykSTI4ajhzbVlEOG8/view?usp=sharing" alt="Dev environment" /> <img src="https://drive.google.com/file/d/0B9aFU43uq5ykellycUhBZW5jN1E/view?usp=sharing" alt="Prod environment" />   I'm now sure that this is my issue because if I set this method to return true all the time, the Account page works perfectly for us. I now just need to know how to set properly the property "show_on_page".   If you need any further detail from another file, please tell me.   Best regards,   Caunil.

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