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Forums › Forums › OroCRM › OroCRM – How do I? Questions › How to get notified when a colleague leaves a private comment?

This topic contains 1 reply, has 2 voices, and was last updated by  Mike Kudelya 7 years, 1 month ago.

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  • February 9, 2017 at 7:38 am #29252

    Razva
    Participant

    Hey,
    Is there any way to get a notification somewhere in the CRM, or via email, or via Slack (or via any other method) when somebody leaves a comment? Can this be applied globally, on all items, or just on Cases?
    Thank you,
    Razvan

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  • March 8, 2017 at 8:22 am #29253

    Mike Kudelya
    Participant

    Hi

    Yes, please set option ‘Enable Comments’ to Yes in the section ‘System -> Entities -> Entity Management -> [Entity] -> Edit’.

    When new entity has been created you can trigger some code, which defined in process.yml. I wrote about this feature in the following topic. Please use send_email_template action with Oro\Bundle\CommentBundle\Entity\Comment entity.

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