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Forums Forums OroCommerce Unable to create new product

This topic contains 3 replies, has 2 voices, and was last updated by  vseniuk 6 years, 2 months ago.

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  • Creator
    Topic
  • #32639

    martijn1
    Participant

    It seems that I am unable to create a new product. After the first screen (General) in which I define the type, product family and so on. I press “continue” and it than switches to the next screen but it never seems to stop loading that page. What can this mean???

Viewing 3 replies - 1 through 3 (of 3 total)
  • Author
    Replies
  • #32640

    vseniuk
    Participant

    Hi @martijn1

    Can you look at your app/logs/prod.log, there should be message of error. You can put it here and it help to detect the problem.

    #32641

    martijn1
    Participant

    Sorry, but I cannot find the prod.log I ried to get there via the System tab, Configuration, Application settings but all I found there was the URL and the error logs notification field. (emty) Am I in the wrong section?

    #32642

    vseniuk
    Participant

    I mean open project directory on server or local machine (depends on where you host it). Go to {project_directory}/app/logs directory and open file prod.log and there should be error description.

Viewing 3 replies - 1 through 3 (of 3 total)

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