Error Backend Login Orocommerce 1.5 (Requirejs script error)

Hi Masters,

I’ve been success installing orocommerce 1.5 in my live server,, the frontend working properly
but when I loggin as admin from backend (myurl.com/admin) and there is an error related javascript issue

I’ve tried to clear cache, assets install and running the message-queue again, but it seems doesn’t work.
The login process got hang/stopped, here is the picture link

Here is the error issue ::

PHP

require.js?version=bd32125e:168 Uncaught Error: Script error for "oro/routes", needed by: ororeminder/js/reminder-handler, oroui/js/error, oroui/js/app/views/jstree/move-action-view, oroemail/js/app/components/new-email-message-component, oronavigation/js/app/views/shortcuts-view, oronavigation/js/app/models/base/model, oronavigation/js/app/views/page-state-view, oronavigation/js/app/models/ page-state-model, oroemail/js/app/views/email-notification/email-notification-collection-view, oroui/js/app/models/ route-model, oroemail/js/util/emails-grid-route-builder, oroemail/js/app/views/email-notification/ email-notification-item-view http://requirejs.org/docs/errors.html#scripterror at makeError (require.js?version=bd32125e:168) at HTMLScriptElement.onScriptError (require.js?version=bd32125e:1738)

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require.js?version=bd32125e:168 Uncaught Error: Script error for "oro/routes", needed by: ororeminder/js/reminder-handler, oroui/js/error, oroui/js/app/views/jstree/move-action-view, oroemail/js/app/components/new-email-message-component, oronavigation/js/app/views/shortcuts-view, oronavigation/js/app/models/base/model, oronavigation/js/app/views/page-state-view, oronavigation/js/app/models/ page-state-model, oroemail/js/app/views/email-notification/email-notification-collection-view, oroui/js/app/models/ route-model, oroemail/js/util/emails-grid-route-builder, oroemail/js/app/views/email-notification/ email-notification-item-view http://requirejs.org/docs/errors.html#scripterror     at makeError (require.js?version=bd32125e:168)     at HTMLScriptElement.onScriptError (require.js?version=bd32125e:1738)

Does anyone know how to solve it ?? Please give some suggestion :)

Thanks in Advance

Topic

[vitaliyberdyloParticipant]

Unfortunately I cant reproduse this issue.

I believe your install is not completely passed, and file /web/js/routes.js is not generated.
Please check do you have routes.js file.
If file not exist, just run app/console oro:platform:update –force and check in console output next

PHP

Dumping exposed routes. [file+] ../web/js/routes.js Dumping exposed routes. [file+] ../web/js/frontend_routes.js

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Dumping exposed routes.   [file+] ../web/js/routes.js Dumping exposed routes.   [file+] ../web/js/frontend_routes.js

After that admin side will be work properly.

[Andrew FetisovModerator]

Hello, Rio. Are you still experiencing a problem with Management console login?

[RioParticipant]

Hello Andrew,

Yes actually Im still face this issue in live server, It was worked properly like a charm in 3 – 5 days even I could
added contacts and customers data.
But suddenly when i loggin as administrator again, the login form cannot redirect to my dashboard, the error logs guide me to clearing the cache and running the message, clank server again … but it doesn’t work anymore.

Does anybody know how to solve it … :(

Thanks in advance

[RioParticipant]

Hi vitaliyberdylo,

OMG you’re absolutely right! … I missed this command before clearing the cache …
php app/console oro:platform:update –env=prod
So here is the following steps when we clear the cache ::

– stop supervisor

– rm -rf app/cache/*
– rm -rf web/js/*
– rm -rf web/css/*

– php app/console oro:platform:update –env=prod
– php app/console cache:clear
– php app/console oro:assets:install
– php app/console assetic:dump

– start supervisor

Thanks you vitaly :D

[Author]

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