Creating Order

Hi sir,

I noticed that when I create an order using a user(buyer account) without assigning its “account group” in the “payment term”. I cant proceed to pass the step 4(Payment).

In the frontend. its says: “NO PAYMENT METHODS ARE AVAILABLE, PLEASE CONTACT US TO COMPLETE THE ORDER SUBMISSION.”

But If assign the user’s “account group” under the “payment term”, I can proceed now the payment.

is this a bug? Should we always assign the “account group” of the user to the “payment term” to be able to make an order?

I also test it using the your demo and the output is the same.
http://demo.orocommerce.com/admin/user/login

please clarify. thanks.

Topic

[MichaelKeymaster]

In order to complete the checkout process a customer needs to have at least one payment method available.

To enable some of the payment methods go to “System -> Configuration -> COMMERCE -> Payment” section.

With “Terms” (aka “Payment Terms” or “Account Credit”) a customer must have a specific payment term specified for their account or account group by the merchant. Otherwise they cannot use “Terms” during checkout.

[alvin.franciscoParticipant]

Hi sir,

So its really required for a user’s account to be assigned in a “payment term” by the admin to make the checkout order as standard for orocommerce?

Please see image below…

[MichaelKeymaster]

There is no standard.

If you want to accept credit card payments – please enable one of the credit card payment methods (like PayPal Payments Pro, or PayPal Payflow Gateway).

If you want to provide trade credit to some of your customers (i.e. the outstanding invoice is expected to be paid after the order is shipped) – please enable Payment Terms payment method, and assign a specific payment term to the customers that you are willing to provide such form of credit to.

In order to assign a payment term, go to Customers -> Accounts in the main navigation menu and find the customer account (or just use the quick search field in the header to find it), and click on “Edit”. Modify the “Payment Term” field value and click “Save”.

Alternatively, you may use the “Payment Term” edit screen to do the assignment (like on the screenshot above), but I find it less convenient, and most likely the account managers will not be given access to this payment term editing screen in real life.

[alvin.franciscoParticipant]

Got it. Thanks.

[Author]

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