Incoming email Sync

After several day I am have no luck whatsoever with incoming email sync. The email sync settings are all correct and sending emails is no problem but nothing is being recieved from the selected folders. I have tried with Gmail and Office365 email accounts, and I have tried with new accounts so there are only one or two emails in the folder. I have read the forums and found little to help me. We have developers that set up platform up originally so if the solution is super technical I can get them involved.

Topic

[Artem LiubeznyiSpectator]

Hi,

Please give us more information about your setup so we can investigate this problem.

1. Which version of OroCRM are you running?
2. What kind of Gmail connection are you using, standard IMAP/SMTP or Gmail-specific Oauth 2.0?

Thank you

[ralphieraeParticipant]

Artem,

1. Version 1.9.2
2. Standard Gmail

Thanks

[Artem LiubeznyiSpectator]

Have you enabled the insecure applications in your Gmail settings? Any third-party web clients that are not using OAuth 2.0 are disabled by default (that’s why we have the Gmail-specific connection).

Here’s a guide how to do it: https://support.google.com/accounts/answer/6010255?hl=en

[ralphieraeParticipant]

Yes, access for less secure apps is enabled.

[Alex RudenkoParticipant]

Ralphierae,

Could you please provide us the log info related to Job “oro:cron:imap-sync” (you can find this one in System / Job Queue).

Thank you,
Alex

[ralphieraeParticipant]

I went to job queue and Daemon was stopped. I restarted and all is good Gmail and Office 365. I am sorry for wasting your time.

[Artem LiubeznyiSpectator]

No worries! Glad to hear everything is working fine for you now.

[Author]

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