Need help, the last chance

Hi everybody,
I setup Orocrm with Bitnami in local and it works well. After that I did a migartion from local to hosting by transferring all files and populating the new data base. I change value parameter for the parameters file to access to the new data base. Despite the assistance of friends, bitnami or my provider (LWS standard) I always have this message when I try to launch Orocrm with the link http://www.mydomain.com/orocrm.fr/htdocs/web/app.php/user/login

A genius could help me ?

Fatal error: Uncaught exception ‘UnexpectedValueException’ with message ‘The stream or file “/htdocs/orocrm.fr/htdocs/app\logs/prod.log” could not be opened: failed to open stream: No such file or directory’ in /htdocs/orocrm.fr/htdocs/app/cache/prod/classes.php:6062 Stack trace: #0 /htdocs/orocrm.fr/htdocs/app/cache/prod/classes.php(6011): Monolog\Handler\StreamHandler->write(Array) #1 /htdocs/orocrm.fr/htdocs/app/cache/prod/classes.php(5936): Monolog\Handler\AbstractProcessingHandler->handle(Array) #2 /htdocs/orocrm.fr/htdocs/app/cache/prod/classes.php(6129): Monolog\Handler\AbstractHandler->handleBatch(Array) #3 /htdocs/orocrm.fr/htdocs/app/cache/prod/classes.php(6413): Monolog\Handler\FingersCrossedHandler->handle(Array) #4 /htdocs/orocrm.fr/htdocs/app/cache/prod/classes.php(6513): Monolog\Logger->addRecord(500, ‘Uncaught PHP Ex…’, Array) #5 /htdocs/orocrm.fr/htdocs/vendor/symfony/symfony/src/Symfony/Component/HttpKernel/EventListener/ExceptionListener.php(89): Monolog\Logger->critical(‘Uncaught PHP Ex…’, Array) # in /htdocs/orocrm.fr/htdocs/app/cache/prod/classes.php on line 6062

Topic

[MichaelKeymaster]

Can you check if you have the /htdocs/orocrm.fr/htdocs/app/logs directory, and what are the permissions set on it?

[nicodelon1Participant]

Hi Michael,
Thank you for your reply, I check directory with 777 access code so it seems to have all permissions

[Yevhen ShyshkinParticipant]

Look’s like an issue with file path “/htdocs/orocrm.fr/htdocs/app\logs/prod.log” – app/logs should have regular slash, not backslash. Please, check where it might came from.

Actually this is very weird because this path is defined in Kernel.php with regular slash.

[nicodelon1Participant]

Hi,
Thanks you for your reply but it was too hard to take this problem on an LWS server (shared) without SSH commands.
So, I could find a AWS witch offers and account free for the first 12 months https://aws.amazon.com/fr/ec2/pricing/ and use a Bitnami image https://bitnami.com/stack/orocrm. All is free and it represents an interesting another way to install the solution properly quickly and easily by few clicks …
Now I encounter other problem : I want to remove some fields on native entities by overridding templates (update.html.twig) but nothing happens, either I override the file itself or I copy this file in an other directory (ressource) as mentionned in this post : https://oroinc.com/orocrm/forums/topic/simple-example-of-how-to-make-a-change-to-orocrm
When I will find the good way, I will post a tuto with images so as a new administrator takes 3 hours to modify forms and not 3 days …

[Author]

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